Privacy Policy:
Pixeldiaries Weddings
Effective Date: 25 September 2026
Last Updated: 25 September 2026
1. Introduction
Welcome to Pixeldiaries Weddings. We provide wedding photography, cinematic wedding films, pre-wedding photography and films, and related creative services. We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, contact us, submit an enquiry, interact with our social media pages, or submit a lead form through platforms such as Facebook or Instagram. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By providing your information to us, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on how you interact with Pixeldiaries, we may collect the following information.
A. Contact Information
This may include:
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Full name
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Phone number
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Email address
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City or location
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Preferred method of communication
B. Wedding & Event Information
When you enquire about our services, we may collect information such as:
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Wedding date
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Wedding location
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Type of wedding/event
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Services you’re interested in
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Approximate guest count
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Photography and/or cinematography requirements
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Approximate service budget or investment range
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Other information you voluntarily provide about your event
C. Enquiry & Communication Information
If you contact us through our website, Meta lead forms, Instagram, Facebook, WhatsApp, telephone, email, or other communication channels, we may retain information relevant to your enquiry and our subsequent communication with you.
D. Website & Technical Information
When you visit our website, certain technical information may be collected automatically, depending on the technologies installed on the website.
This may include:
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IP address
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Browser/device information
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Operating system
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Pages visited
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Approximate geographic information
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Referring website
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Website interaction data
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Cookies and similar technologies
3. Information Collected Through Facebook & Instagram Lead Forms
Pixeldiaries may use Meta lead-generation tools, including Facebook and Instagram Instant Forms, to allow prospective clients to enquire about our services. When you submit information through one of these forms, the information you provide may include:
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Name
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Phone number
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Email address, where requested
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Wedding date
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Wedding location
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Services required
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Approximate budget/investment range
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Other information requested in the relevant lead form
We use this information to respond to your enquiry, check availability, understand your requirements, provide relevant package or pricing information, and communicate with you regarding our services. Your interaction with Facebook and Instagram is also governed by Meta’s own privacy policies and terms. Pixeldiaries does not control how Meta independently processes information on its platforms. You should review Meta’s applicable privacy information for details regarding Meta’s processing of your data.
4. How We Use Your Information
We may use the information we collect for purposes including:
Enquiry Management
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Responding to enquiries
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Checking wedding-date availability
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Understanding your photography and cinematography requirements
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Providing quotations and package information
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Arranging consultations
Service Delivery
If you become a client, we may use relevant information to:
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Plan your photography/film coverage
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Coordinate schedules and locations
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Communicate with you regarding your event
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Deliver contracted services
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Manage payments and invoices
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Provide post-production and delivery services
Business Communication
With your consent where required, we may contact you through:
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Telephone
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WhatsApp
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Email
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SMS
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Instagram/Facebook messaging
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Other communication channels you provide
Marketing
We may use information to communicate information about:
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Wedding photography services
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Cinematic films
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Pre-wedding services
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New packages
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Offers
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Availability
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Relevant Pixeldiaries services
We will provide appropriate options to stop receiving promotional communications where applicable.
Website & Advertising
We may use information and aggregated/technical data to:
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Understand website usage
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Improve our website
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Measure advertising performance
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Understand enquiry sources
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Improve our marketing campaigns
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Prevent fraudulent or abusive activity
5. How We Use Lead Information
Information received through a Meta lead form may be used by Pixeldiaries to:
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Contact you regarding your enquiry.
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Verify your wedding date and location.
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Understand your photography and film requirements.
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Provide relevant package information.
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Schedule a consultation where appropriate.
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Provide a quotation or proposal.
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Follow up regarding your enquiry.
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Maintain records of business enquiries.
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Improve our advertising and lead-generation activities.
We do not sell your personal information to third parties.
6. Sharing of Personal Information
We may share personal information only where reasonably necessary for legitimate business, contractual, operational, or legal purposes. This may include sharing relevant information with:
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Members of the Pixeldiaries team
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Photographers/cinematographers or production personnel involved in your booking
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Editing or post-production personnel where necessary to provide contracted services
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Website, hosting, CRM, communication, payment, analytics, or other technology providers
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Advertising platforms such as Meta where applicable
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Professional advisers where reasonably necessary
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Government authorities or law-enforcement agencies where legally required
Where third-party service providers process information on our behalf, we seek to use appropriate safeguards consistent with the nature of the information being processed.
7. WhatsApp and Other Communication Platforms
If you choose to communicate with Pixeldiaries through WhatsApp, Instagram, Facebook Messenger, email, or another third-party communication platform, your communication may also be subject to that platform’s own terms and privacy practices. We recommend avoiding sending highly sensitive personal information through ordinary messaging channels unless it is specifically required and appropriate.
8. Cookies & Similar Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to improve website functionality, understand visitor behaviour, measure advertising performance, and improve our services. These technologies may collect information such as:
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Pages visited
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Time spent on the website
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Browser/device information
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Referral source
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General interaction information
Where applicable, you may control certain cookies through your browser settings or available website consent mechanisms. If our website uses Meta Pixel or other advertising/analytics technologies, those technologies may process information according to the respective provider’s privacy policies.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against:
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Unauthorised access
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Unauthorised disclosure
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Loss
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Misuse
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Alteration
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Destruction
However, no website, electronic communication system, cloud service, or method of data transmission can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted electronically.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
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Managing enquiries
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Providing services
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Maintaining business and financial records
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Resolving disputes
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Meeting contractual obligations
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Complying with applicable legal or regulatory requirements
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Maintaining legitimate business records
If you do not proceed with a booking, we may retain relevant enquiry information for a reasonable period for record-keeping, follow-up, business analysis, or legal purposes.
11. Your Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
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Request information about personal data we hold about you
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Request correction of inaccurate information
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Request deletion of information where applicable
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Withdraw consent where processing is based on consent
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Request that we stop certain promotional communications
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Raise a concern regarding how your information is being handled
Requests can be made using the contact details provided below. We may need to verify your identity before processing certain requests. Some information may need to be retained where required by law or where there is a legitimate reason for retaining it.
12. Marketing Communications
If you have provided your contact details through an enquiry or lead form, Pixeldiaries may contact you regarding your enquiry and relevant services. You may ask us to stop sending promotional communications at any time by contacting us using the details below. Please note that even if you opt out of marketing communications, we may still contact you where necessary regarding an existing enquiry, booking, payment, contract, or service.
13. Children’s Privacy
Our services are primarily directed toward adults planning or arranging wedding and event services. We do not knowingly request personal information from children for the purpose of generating wedding-service enquiries. If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review and take appropriate action.
14. Third-Party Websites and Services
Our website, advertisements, or communications may contain links to third-party websites or services. These may include platforms such as:
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Instagram
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Facebook
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WhatsApp
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Google
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Payment providers
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Wedding/event platforms
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Other third-party services
Pixeldiaries is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of third-party services before providing information through them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
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Changes to our services
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Changes in technology
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Changes in our data practices
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Changes in applicable laws or regulations
When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.
16. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact Pixeldiaries.
Pixeldiaries Weddings
Email: diariespixel3@gmail.com
Phone: 9589834424
Website: www.pixeldiarieswedding.com
Business Locations
Bhopal — Editing Office & Client Meeting Place
First Floor, HIG 190 DX, Katara Hills, Hoshangabad Road, Bhopal – 462043, Madhya Pradesh, India
Indore — Production House & Client Meeting Place
Ground Floor, House No. 1, Anand Gurukripa Palms, Bicholi Mardana, Indore, - 452016, Madhya Pradesh, India